Terms & Conditions

Welcome to Panda Ice Dam Removal!

These terms and conditions outline the rules and regulations for the use of Panda Ice Dam Removal’s Website, located at https://pandaicedamremoval.com.

By accessing this website or scheduling services with our team, you agree to comply with and be bound by these terms and conditions.

Cookies & Tracking

We employ the use of cookies. By accessing Panda Ice Dam Removal, you agree to use cookies in agreement with our Privacy Policy to improve website performance and user experience.

License & Intellectual Property

Unless otherwise stated, Panda Ice Dam Removal and/or its licensors own all intellectual property rights for content, job photos, diagrams, and written guides published on this website. All rights are reserved. You may access this material for personal reference only.

You must not:

• Republish text or job photos from Panda Ice Dam Removal
• Sell, rent, or sub-license our content
• Reproduce, duplicate, or copy media from this site

Messaging Terms & SMS Communication

By submitting an online quote request or calling our dispatch, you agree to receive informational text messages (dispatch arrival windows, technician updates, emergency notifications, and estimate quotes) from Panda Ice Dam Removal.

• Frequency: Message frequency depends on your service scheduling and weather emergencies.
• Rates: Standard carrier message and data rates may apply.
• Support: For help, reply HELP or email info@pandagutters.com.
• Opt-Out: You can opt out at any time by replying STOP, CANCEL, or UNSUBSCRIBE.

Service Scope & Safety Protocols

Our ice dam removal services utilize genuine low-pressure, high-temperature steam equipment (290°F+) designed specifically for roofing systems.

• Zero Mechanical Damage Guarantee: We do not use hammers, axes, or high-pressure power washers that void roofing warranties.
• Emergency Priority: Active interior roof leaks are prioritized for immediate steam relief channel creation.
• Weather & Safety: In extreme blizzard conditions, wind chill warnings, or unsafe roof pitches, our crew reserves the right to adapt safety gear or timing for technician safety.

Website Disclaimer & Limitation of Liability

The information provided on this website is for general informational and service scheduling purposes. While we strive for accuracy, formal scopes of work, pricing, and warranties are confirmed in written quotes. To the fullest extent permitted by Minnesota law, Panda Ice Dam Removal disclaims liability for indirect, incidental, or consequential damages resulting from website use.